IT Services

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Does Information Technology *still* not Matter?

Nicholas Carr’s May 2003 Harvard Business Review article “IT Doesn’t Matter” created a firestorm in Information Technology management circles when Mr. Carr stated that the strategic value of Information Technology declines as the supported services become commoditized.  In Mr. Carr’s words: “From a strategic standpoint, they become invisible; they no longer matter”.  What was once strategic is now a commodity.

A Better Way:

What was lost in th...

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Food for Thought - Making Alternative IT Sourcing and Shared Services Work...

With institutions under increasing economic and political pressure to rein in costs and shift to more performance-based measures of success, leaders are looking for strategies which will enable their organization to refocus on the core mission of the institution.  In IT, this means taking a harder look at alternative sourcing strategies and shared service approaches and finding ways to make them work.  What strategies are your institution using ...
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Food for Thought - A new year, a new round of state budget cuts in higher education

Higher education budgets face further cuts  as state legislatures work to close huge budget shortfalls. In hard hit states like California, public institutions will likely face a new wave of budget cuts on top of double-digit cuts made over the last several years, while other states are being forced to cut even the most successful scholarship programs.  What must institutions do to address these new economic realities?

California's...

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Summit Presentation Submission Deadline Extended to Wed 10/13

The Summit call-for-presentations system experienced performance issues Friday due to the significant volume of sessions that were being submitted. We apologize for the inconvenience and have extended the deadline to Wednesday, October 13.

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Visit SunGard Higher Education at EDUCAUSE 2010!

SunGard Higher Education has lots of exciting activities going on at EDUCAUSE 2010. Here are some opportunities where you can connect with SunGard Higher Education representatives during the event:
We hope to see you there!
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SharePoint and first-time logon

We are planning to implement SharePoint soon and are concerned about the first-time log-on of a new user. In AD, by default, we have the “user must change password at next logon” box checked for new people.  This requires them to change their password at their first logon. This is easily done when logging in to the network for the first time but, how do you handle it if users log straight in to SharePoint via the internet or a kiosk.