Even with Banner in place, users in Enrollment Management frequently rely on paper documents (applications, letters of recommendation, forms, etc.) to complete actions and respond to inquiries. By putting all related documents just a click away from Banner in a shared, central repository, Norwich University has streamlined processes, increased productivity and improved student service.
Join Sherri Gilmore, Admissions Director at Norwich University, on Wednesday, October 10, at 1:00 p.m. EST to learn how her department:
- Reduced decision time from 10 days to 1-3 days
- Increased tuition deposits by 30% throughout the recruiting cycle
- Improved overall quality in the admit pool
- Enhanced student service by tracking communications and answering questions on the first call
- Reduced manual data entry and improved data integrity/accuracy
Presenters:
Sherri Gilmore, Admissions Director, Norwich University
Tom von Gunden, Higher Education Industry Manager, Hyland Software
Moderator:
Lauren Piper, VP Product Management & Marketing, Enterprise Hive, LLC
About Norwich University
Norwich University is the oldest private military college in the United States, founded in 1819, and is the birthplace of ROTC. Norwich is located in the green mountains of Vermont. The school offers both a military and civilian lifestyle with over 30 academic programs to choose from. Norwich is the home of 20 varsity sports including nationally ranked men’s and women’s ice hockey and women’s rugby.
Sherri Gilmore is the Director of Admissions at Norwich University. She is also a member of the University’s Operations Team, Technology Education Team, and the President’s Advisory Council. Sherri has 10 years of Higher Ed experience all within recruiting and admissions for multiple universities.
About Hyland Software, Inc.
OnBase®, developed by Hyland Software, combines document imaging, management and workflow solutions in a single, Web-enabled application. OnBase helps higher education institutions increase speed and accuracy while reducing costs. Tailored for departments yet comprehensive for a campus, OnBase fosters process improvements in admissions, the registrar’s office, financial aid, accounting, HR and advancement.
Tom von Gunden directs Hyland’s market research, strategy and advisory initiatives in higher education. Tom holds a Ph.D. from The Ohio State University and spent more than a dozen years in higher education, serving as a tenured university professor, program director and accreditation specialist. His deep understanding of best practices in deploying ECM (enterprise content management) capabilities comes not only from his direct involvement in system implementations in colleges and universities, but also from his prior work as chief editor of Web and print publications focused on ECM and data storage technologies.
This event is sponsored by:
